MVD Express - Albuquerque, New Mexico

Jonathan Thompson

Review for Monique at MVD Express

I recently had the pleasure of working with Monique during my visit to the MVD Express, and I cannot express how impressed I was with her exceptional service. From the moment I walked in, Monique greeted me with a warm smile and a friendly demeanor that immediately made me feel welcome.

Monique was incredibly knowledgeable about the services offered at MVD and patiently answered all my questions regarding the process of renewing my driver's license and registration. She took the time to explain each step clearly, ensuring that I understood what was needed and what to expect. Her attention to detail was commendable, as she double-checked my paperwork to avoid any potential issues.

What truly stood out was Monique’s efficiency. Despite the busy atmosphere, she handled my case promptly and professionally, which made the entire experience much smoother than I had anticipated. It was evident that she genuinely cares about her customers and strives to provide the best service possible.

Additionally, Monique’s positive attitude and dedication to customer satisfaction made a potentially stressful situation much more manageable.

Overall, I highly recommend seeking out Monique at MVD for any of your needs. Her professionalism, knowledge, and commitment to excellent service truly make a difference. Thank you, Monique, for making my experience a pleasant one!

Anna Radaelli

I just have to say Jazmin at the Menaul location saved the day for me! She was professional, friendly and went above and beyond in helping me get the correct paperwork done. She took the time to talk to me like a human being which I didn't experience at a DMV weeks earlier. Thank you Jazmin and all the lovely ladies at the Menaul location. You all are the best!
Anna

Santos Garcia

Monique and Jazmin were very helpful and knowledgeable. They were polite and helped each customer almost immediately after walking in. They both went above and beyond to help myself and other customers. I recommend this MVD express to anyone who prefers the best customer service and a headache free experience. Shout out Monique and Jazmin.

J C

Going to the motor vehicle anything is generally akin to visiting one of the deeper circles of Hades, but to my pleasant surprise this was quick and painless. The agent who helped me,Monique, was very pleasant and knowledgeable. Monique got me through with the greatest of ease. They were able to take my appointment a bit early and I was out in no time.

Melicia Pastorek

Can’t express enough how much I appreciate everyone at this location. Every time I’ve gone in which believe it or not is usually multiple times a year the staff is very welcoming, efficient and helpful. Even when it seems like there’s a decent amount of people there it’s still very fast. Today I was helped by Wendy, who answered some questions for me not related to what I was doing without hesitation. My husband left to get emissions and Monique took over also answered some other questions while still helping complete the task at hand. They were all very friendly and professional. It’s well worth the few extra bucks to get any of your MVD needs fulfilled at this location.

Tristan Banks

Neli and Monique are awesome ladies! They helped me solve some issues for registering my vehicle really quickly compared to MVDnow. Their personalities and professionalism was a night and day difference as the other company was giving me some attitude.

John Isaacs

Monique and Anaeli did an awesome job today, I'm not very computer literate, so they had to walk me through the process of renewing my license they were very helpful, thank you ladies

Tyrone Gorman

very professional and friendly, was able to get me situated with my license with ease. Most mvd visits stress me out but Jazmine helped keep things smooth. Will definitely use this location again because of her.