Association Services of Florida - Miramar, Florida

Alejandra Martinez

Who is responsible for maintaining the Monarch Lakes playground in Monarch Lakes boulevard? It is an absolute shame and disappointment that in this city this association in incapable of finding a lawn company to take care of the playground!!! It was closed for the whole summer for maintenance and now this! SHAMEFUL

Jarred Jansen

This is hands down the worst management company I’ve ever had to deal with. Our condominiums hoa went from 400/month to 1000/month with this company taking over the management.Promises get made of a better outcome yet for over a week trash hasn’t been picked up ,lights have been out since the storm we had over a week ago,and a app is created to lodge complaints yet your complaints just get removed without any reasoning or problems being fixed ,no answers to what’s going on and when you call your calls get forwarded or you get told someone will call you back with zero success. For 1k a month per unit and poor management I would never recommend these people at all!!

Melanie Diaz

One of the worse companies to work with. Recently my HOA moved to a Association Servies Florida and it has been a nightmare. Not only did they not even tell us about the move, but they have no sense of priority.

We submitted an applicantion for my tenant to our old management company. Later we found out they switched to this company. Our old property management company sent over my tenant's application/background check to Association services of Florida and it seems they have lost my applicants background check. It's been more than 20 days and I still have not heard back from them. Wasting mine and my tenant's time and money.

Still waiting for them to respond and im still wasting money on that property since i cannot get the tenants to move untill they get their background is reviewed. Such a frustrating experience. Everytime I call they tell me they will "submit an urgent inquiry to the correct department" but I never hear back from them. I hope we change management companies since this one is horrible.

Liz Fernandez

I have worked with Angela Spencer many times and she is great! Always very professional, helpful and courteous. Association Services of Florida is lucky to have her as an employee. 5 Stars Angela!!

Raizel Ferderer

AWFUL. If I could give zero stars I would. From the turnover and not even knowing your manager is gone (2) different times until after his/her last day, to getting served with a lawsuit for nonpayment because of them sitting on things, to never paying anything on time, to always having to be on top of them, never answering the phone, bad followup on vendors or projects, can’t keep on top of prior requests on own initiative, asking homeowners for things that aren’t required for architectural requests, not paying into our reserves, inaccurate financials, and duplicate invoices——just complete disorganization and chaos. I am the president of our community, I would not recommend them to anyone.

kristen m

If I could give a zero or negative I would. Genesis is the most unresponsive person to reach out to as I have been waiting since AUGUST for a response from just about anyone here that can assist with questions regarding PeirPoint 1 condos and their common areas. I also included Guido in these emails hoping for a boost, but nothing came of it. I have seen lawn services run into parked cars, rats climbing trees, influx of bugs and spiders in every crevice of the neighborhood including making communities in our vehicles and no one can return a simple email answering when the last time extermination has been here or when people are going to pressure wash the sidewalks. This is the most ridiculous association I have worked with. Where is all the money going if nothing other than ppl mowing the lawn in rain causing mud puddles and hitting our cars?

Carmelo Cabarcas

Mr. Andrew de La Rosa, who works at Associa, finally helped me to straighten up a situation I had with the monthly-fee coupons we must include in the envelopes with our association dues.

It’s done, and I am happy to report that if you have a similar problem, ask for him. He is a do-er, and will solve your headache, not with Tylenol, but with his actions.

Mitchell Lvovsky

Entirely unresponsive to e-mails. Send 7 e-mails and get 1 response back. Zero sense of urgency to communication and helpfulness in resolving anything. Robots run this operation.