Glenn R. Reiser, Esq. - Hackensack, New Jersey

Julia Baeten

Glenn is one of those rare professionals- honest, hard working and efficient. He didn’t let me down even though my case was very difficult. He was also super honest and fair. I highly recommend Mr. Reiser.

Kevin Caldwell

Thanks Glenn for your great service and expertise. Your knowledge of the law is unsurpassed and your professionalism is an awesome plus to how you serve clients.
I am very pleased I chose your law firm to represent me and we were successful in reaching a victory! I would highly recommend you and your law firm to anyone looking for excellent representation and legal expertise. Thank You Sir very much! Great Work!!
From a very Happy Client!

Elizabeth Lawson

Glenn Reiser from the firm of Shapiro, Croland, Reiser, Apfel & Di Iorio, LLP nosedived in the negotiation and handling of our case.

In our first consultation with Glenn and his brother Stuart promised they would build our case by listening to our concerns and follow our needs by letting us be “in the driver’s seat”. Well, it just came out that Stuart's motto from another review that was left for the firm two months ago follows the old adage "a bad settlement is better than a good lawsuit". The other plaintiff and I let them know from the beginning that in order for a fair settlement to be reached the path to be taken would be for us to go to trial and have an impartial judge make the decision. We knew this from knowing the defendant's mindset that mediation would be a waste of time. If we knew then that this was this attorney’s viewpoint, we would not have chosen them. Although it is true this may work for most cases it was not the way to go for us.

“A bad settlement is better than a good trial,” is the kind of thing a trial lawyer says to a client/plaintiff when recommending a settlement offer that is less than full compensation for the wrong (that is, 99.9% of settlements) when the wronged client balks at the settlement but the trial lawyer thinks it is, on balance, a (relatively) good deal. This certainly was a fitting mantra for them as a bad settlement is exactly what they got us.

As Abraham Lincoln noted "A good settlement is better than a good lawsuit" and when mediation didn’t work with our first attorney where the defendants stretched out the billing hours and refused to even come up with a counter offer, we knew for sure that a trial was the only way for us to get a fair deal. Reiser’s following the adage of a bad settlement is better may work when you are up against insurance companies but was not applicable to our case, considering the unusual mindset and untruthfulness of the defendants in our case.

Another subject of issue is that despite Glenn's high fees, his law firm is run very spartanly which looking back should have set off numerous red flags. For starters, Glenn doesn't have an assistant. So, everything that is done will be billed at his high rate. Glenn doesn't have DocuSign; he doesn't accept any form of electronic payment in which he has you mail a check to him every month. It was also very unsettlingly how he'd reach out asking if I mailed the payment in the tone of someone who was expecting that I would renege on the bill. He seemed to be always having his hand out. I wholeheartedly suspect he most likely consciously drove up billing hours wherever he could.

Glenn also failed to inform us that a legal malpractice case was filed against him and his firm back in April 2023. Although Mr. Reiser boasts that this case is frivolous and the client a nut job (then why was he your client?) the case, even though Glenn has tried to get it thrown out, is still pending so the courts still believe it has merit see; CASTRO v. REISER et al

Glenn also displayed incompetence at times by not answering and ignoring important questions we posed to him in our emails. We asked for copies of our case files which he agreed to send to us however, he never did.

During our second day of trial, the judge said everyone preferred being back in court in-person after the pandemic. Glenn jokingly responded to the judge he was getting tired standing during the questioning.

Glenn not only charges his high rate driving to court and back, but he charges his full rate waiting for court to begin. Not even the experts we had appearing in court did that.

In my humble opinion, Glenn's high fees aren't worth the subpar service he provides. I would seriously think twice before choosing this firm if you are looking to receive a good and fair settlement from your case.

Ray Lawson

I had a really bad experience with Glenn Reiser's representation.

When we met with him and his brother, they said we'd always be in the driver's seat. But instead of driving, it ultimately seemed closer to getting run over. We feIt we got off to a promising start for the first few months, but after that, the momentum took a nosedive and it seemed like we barely had any input at all.

In all fairness, when he took our case over we did have a judge who by his own words was showing partiality to the other side. But after pointing that out, he didn't do anything about it. So we kept being hit with bad rulings. At the time we were told there was nothing we could do about it. Just wait for the appeal.

He doesn't really seem to know too much about land value outside of his area either with particular circumstances and he made an awful assessment of one of our experts, which turned out to be the opposite of what he said.

Rather than aiming for the best possible scenario for situations that arose he seemed to be repeatedly proud that it wasn't the worst possible outcome.

Then back in a pretrial conference call, the judge verbally approved me to testify virtually because I'm out-of-state but Glenn dragged his feet and never wrote the request that was agreed upon. I had assumed he did this but then 2 months later he forgot completely about it then gave me a hard time that I didn't want to testify in person when I had already received permission to do it virtually. But because he delayed, it cost me more having to come out in person when it was never necessary in the first place.

When driving to court, it appears he charges his actual hourly rate for legal work and not just mileage reimbursement which adds up if the court is in a different county. Mileage/gas and toll reimbursement is actually added on top of this.

There was also wasted time and money with him. One smaller example is his firm ordered video depositions then they forgot they ordered them and they wanted to use the written transcripts instead which were much cheaper and we could've just gone with originally. Again a small example, but it gives you an idea.

He appeared to triangulate the plaintiffs he was representing in our case as well.

Whenever he did something questionable, in my observation he'd do it verbally to one of the plaintiffs. He lied to me about something another plaintiff said which made us make a decision, based on the false information he provided, which boxed us in and we never really recovered from it. Then when I found out what happened from the other plaintiff and called him out on it he didn't tell the truth about what happened.

When I wanted to switch attorneys, I asked for the files of our case. When he responded if digital worked. I replied yes, then he never sent them over. After that it was too late in the case to switch to a better one.

Ironically, he threatened to leave the case close to the last minute when I disagreed with him on some issues because I felt it wasn't being honest.

A lot of the communication with him felt like a manipulation and that I wasn't being told the information directly. In fact, he was so completely wrong some times that by doing the opposite of what he said was the better move. At one point, he admitted, "you were right," to one of the other plaintiffs. However, I wanted my attorney to be right. That's what we hired him for and it made me lose all faith.

I personally found him to be dishonest. And while he definitely is an amazing and expertly skilled trial attorney, he seemed awful at a lot of other aspects of being a lawyer. The worst being negotiating in my and the other main plaintiff's opinion. He felt very draining to be around and deal with. A case that spans over a long period of time is difficult enough but dealing with him just seemed like it added to the burden.

Michael S

Glenn Reiser get’s my highest recommendation.
After working with two other attorneys, my case was finally settled thanks to Glenn.
From the moment he took over, his passion and dedication to solving my family estate issue made all the difference.
After working extra hours and weekends, he would not give up until my legal problem was resolved. Both my brother and myself are very grateful to him.

Mark Drewniak

I recently had the privilege of working with Glenn Reiser, Esq. and cannot express enough how glad I am that I found him. Glenn possesses not only an impressive depth of legal knowledge but also an extraordinary ability to connect with me on a personal level. He took the time to listen attentively to my concerns and was able to tell me about the process in a way that was easy to understand. I can not recommend him enough. He made the process very simple and would keep me updated on the process. Any time I had a question he would take the call and answer it for me. Thank you Glenn for a job well done.

ralph rullis

Glenn is very personable and extremely likable.
He worked tirelessly on our case including nights, weekends
and even on his vacation!
He was ALWAYS accessible, and very responsive, which was incredibly helpful to us.
He often thought outside the box on our very complex case.
Glenn is compassionate, highly knowledgeable and professional at all times.
Glenn and one other attorney went way above and beyond to bring a favorable conclusion to our case while four other lawyers from other firms sat on their hands.
In one word Glenn is OUTSTANDING and AMAZING.
Okay two words!!
Thank you MR. "R" job very well done!

Ruby Anne

Glenn, is a very good civil law attorney which I have worked with. From our first meeting, he explained everything to me in terms I could easily understand and was always very responsive when I had questions. He was kind and patient. I would highly recommend this attorney which I felt very comfortable when speaking to him.