Los Angeles County Social Services - Los Angeles, California

Sabrina Giron

I didn't have to go for myself personally but a friend of mine had asked me if I could go with her so I accompanied her to this DPSS office because she's assigned here and My friend had to fill out some papers and drop of proof of documents that her caseworker asker to turn in . We entered a quiet building helpful staff directed her to the window she had to drop her documents off to and she waited in line to be seen less than 10 min. She handled her business. The worker double checked all her documents to make sure she filled out her paperwork properly an made sure she had all her document proofs that her caseworker asked for . The worker said ok everything looks correct and you complied with what they asked you for they gave her a receipt to save with date and time her proof of document turn in then she was done. We went in to this DPSS office about 2:15 pm and we were out of office about 2:35pm She waited in line was about 7min to be seen at her assigned window, The office had about less than 12 people in the fresh clean lobby waitting to be seen an while I sat waitting for her I noticed that the people where being called to be seen quickly and I noticed some people did what they had to do and were done quickly and left . As we first arrived there were about 12 or less people in lobby and by the time my friend was done there were about 4 people left . This office was really clean , attentive staff to assist and answer any question if u need answered , quiet and not a bit crowded and quick services too. Though it wasn't me needing to handle my business I like this office no long wait period we were in and out with a quickness . We did have to wait for our ride to pick us up for a lil bit cause we told our driver pick us up in like 30 to 45 min cause she thought it was going to be crowded or that she'd have to wait a good long min to be called but no we were in and out way before our estimated time that we told driver to pick us up. Also it didn't smell in there I was surprised to see it clean. I wish I could come to this office . My DPSS office is always long line to get in , long wait to be called to the window. The employees sometimes look annoyed by having to look u up in system and be seen , anyways the office by Olympic never in an out . You go in early and come out before or after they close to top it off employees have additide alot of times . It gets hot an chairs get filled fast . The security even get attitudes . The few times I been to the Olympic office fights broke out and security push u out don't let you talk to a supervisor they literally push loud people out the door and lock the doors so they dont come back in . I even seen the 2 security's laughing and making fun of the kicked out person

Cool Bonnie TDM

They called my mom a pig in Spanish when they called you up to go with the interview #nowhateit and last time I went there to re-apply benefits they were like no it’s only for single parents and I was like I know it’s for my mom to fill out/ she didn’t want to go inside the last time she went someone called her a pig tf

Steven Richardson

By far the worst dpss office. Why when you have appointment, you have to sit in a line then stand in line. If they send me to this one again I'm cancel and rescheduling for another office

Betty R

The customer service is very bad don't go apply there.

Gary Te

After browsing through the reviews of all the DPSS office locations in LA, I went to this office expecting a unpleasant time; however, I left happy, relieved, and satisfied with the quality service the workers provided. I want to give a quick shout out to Elaine and Paola for all their help. Thanks to them both, my parents can rest easy knowing that their health insurance situation was handled with care. Elaine and Paola were professional and efficient in their work. They took the time to listen and explain everything we needed to know in a clear and professional manner.

My advice to anyone visiting this office is to expect to spend about 2 hours here and try to understand why. Each case is unique and some deserves more time to complete accurately. Walking in with a clear goal and being prepared with your questions and documentations if necessary makes the process smoother and faster.

Raquel Villalobos

Buenísimo el servicio ordenado la seguridad excelente muy amables y pude hacer muy biem mis diligencias

Mike Alan

Slow when it's busy like anywhere else. But usually I'm in and out in under an hour. Don't forget your lighter on the window seal when you leave. (There's always a few left behind every time I visit. )

Deborah Dee Davis

Best location to go to if have to its quick