Tysons Corner Department of Motor Vehicles - Vienna, Virginia

R А

Хочу описать опыт, попытку сдать дорожный тест. Итак начнем: имею 22 года стажа вождения в Европе, инженер- механик, команды для сдачи дорожного теста знаю и понимаю.
Приехал в DMV, оказывается что они по собственному желанию отменяют людям дорожные тесты, только из за того что сегодня жарко на улице, тем не менее остальные посетители приходят по этой жаре! Раз 5 у меня спросили понимаю я Английский язык или нет? Наверное понимаю так как сдавал теорию на компьютере именно в этом DMV! Оказалось что я могу сдать вождение в этот день без, хотя лучше я бы это не делал….
Выходит экзаменатор в жилетке и вязаной разноцветный шапке, женщина индийской внешности, низкого роста, 55+лет.
Еще не успели подойти к машине она устроила шоу: на парковке была пробка так как женщина думала где припарковаться, а экзаменатор подошла к ее машине сзади и начала бить по заднему крылу ее авто, с требованием немедленно убираться с парковки…. Даже не знаю как я повел себя в такой ситуации, наверное не выдержал и постучал по голове в ответ, потому что машина это мое имущество и я не хочу что бы какая то особь женского пола портила ее!
Экзаменатор вернулся ко мне и тут началось мое унижение, она говорила не внятно и с большим акцентом, специально изменяя слова!!! Она попросила показать как я нажимаю на тормоз, где кнопка разморозки лобового стекла, и что после посадки за водительское кресло я должен пристегнуться ремнем безопасности. Все это я выполнил, но потом последовала команда: покажи как ты делаешь реверс но слово реверс она специально говорила как «реки»! Начала говорить что я ее не понимаю и мне нужен переводчик. Я ей предложил что у меня есть переводчик прямо сейчас, это мой друг, который ездил со мной на протяжении 3 месяцев и готовил меня к сдаче на права! У моего друга 26 лет стажа вождения на территории США!
Но экзаменатор сказала что на этом все закончено на сегодняшний день и вообще у них все записи отменены на сегодняшний потому что жарко, хотя пик жары уже прошел!
У меня такое подозрение что работники DMV намерено саботируют прием экзаменов и искусственно делают очередь на вождение с ожиданием в 1,5 месяца!!!!
Так же нахожу работу индуской бабки экзаменатора не профессиональной, грубой в общении, с явными признаками огрести возможно к мужчинам или представителям не ее рассы!
Требую в срочном порядке провести служебную проверку в отношении этого экзаменатора на соответствие занимаемой должности с последующем отстранением ее от должности экзаменатора! Потому что как оказалось после ознакомлением с отзывами, мой случай не уникален!!
Если вы все таки захотите сдать на права именно в этом DMV то я вам рекомендую отказаться сдавать экзамен именно у этой индуской бабки, но если вы экстремал то тогда имейте рядом с вами свидетелей и ведите видеозапись всего дорожного теста! И если ваши права нарушаются советую писать заявление в полицию и в департамент DMV по Virginia.
Если ситуация не изменится, мне придется обратиться к местным журналистам для освещения этой проблемы в этом чертовом DMV.
Так же хочу сказать что эта женщина при приеме дорожного теста не вела не каких записей в форме и я вообще не понимаю что она могла там потом без моего участия написать.
Так же понимаю что эта индуска(экзаменатор) позорит страну Америку, которая в такое не простое время дала мне убежище! Ведь права на машину это инструмент для зарабатывания средств, которые мне сейчас очень нужны.

Hyun Cho

I made an appointment online, and I stood in line no longer than 2 minutes before I was given a ticket at the front desk. Then, my ticket was immediately called, and the gentleman at the desk not only helped me with a pretty substantial process, but afterward, I asked about signing up for the DMV online services, and he initialized my account and provided me with a temporary PIN, which I was able to successfully activate! I finished everything within about 30 minutes, and his service and kindness was exceptional.

Shayly Romero

I came today and it is the first time I come to this place because I just moved and they had never made me feel the way the lady who served me did, she has black hair, I couldn't distinguish her race but she was at window 4 at 4:30 in the afternoon, she didn't listen to me and she did with my documentation what she wanted and not what I came for, she did what she thought when she diplomatically had to ask, and she didn't let me express myself why my visit left me without a license since according to her I was coming to change my license when it wasn't that, she gave me a page to fill out and at the same time, she took a photo of me and she was super quick to sign.
I understand that they close at 5:00pm but that doesn't give you the right to not give the costumer the time and opportunity to express themselves, they made me pay for something that wasn't what I came for.
I don't understand how they have a person like that working for something as serious and delicate as the engine area.

Frick Curry

Best experience ever with a DMV office in any state I have ever lived in! Yesterday, after realizing that my driver’s license had expired I went on line to get a reservation to renew it at the Tysons Corner DMV. Unsurprisingly, all reservations were two weeks out…except one (probably a cancellation) for 3PM on that very day. Unfortunately, it was already 2:40 and I was coming from Falls Church. Mercifully, the traffic gods were in my favor and I made it with 3 minutes to spare. After a brief wait in the line for reservations I was given a number for my turn with an agent. I took a seat, full expecting the usual long wait for DMV service. Shockingly, my number was called the minute I sat down. I went to my assigned window, filled out the required forms, took my vision test, paid the very reasonable fee, and was on my way. The whole process took less than 20 minutes, if that. This is one amazing DMV office!

Jacob Ayubi

I want to share a great experience I had at the DMV today. A customer of mine, an 80-year-old gentleman, was dealing with a challenging situation. After a serious car accident that left him injured and his car totaled, he received a letter from the DMV requesting proof of insurance for his totaled car, with a deadline fast approaching. Despite his pain, he and his wife had already tried to resolve the issue but weren’t able to on their own.

I decided to accompany them to the DMV to see if we could get everything sorted out. From the moment we walked in, the staff was professional and patient. It took a little time, but I was able to connect with the right person, who went above and beyond to help us resolve the issue completely.

What stood out to me was the dedication and care of the DMV team. They listened to the situation, asked the right questions, and made sure we left with everything taken care of. My customer and his wife were so relieved, and I couldn’t have done it without the DMV’s help.

Thank you to the team for making what could have been a stressful experience a smooth and successful one. Your efforts to assist customers, especially in unique and complicated situations, are truly appreciated!

If you need a good insurance agent, I’d love to be your agent.

Monica Sokor

Horrible employees! Was assisted by 2 different employees. One for my new DL for moving to VA and another employee for my vehicle registration. This young girl who might be Indian or middle eastern assisting me with my DL was so rude and tried to tell me she couldn’t accept my documents of my renters insurance as a proof of address but her coworker whom assisted my husband accepted it. So her coworker read what is acceptable and this girl still tried to argue a way to shut my document down with her coworker. Then the 2nd employee that I had to deal with was even more rude! This older woman maybe asian and a heavy accent was so condescending, sassy, pushy, and couldn’t explain nothing just only continued to be condescending with no real answer. Then told me that she has only 10 min window with me and that I need to hurry up when she couldn’t give me answers to my question on what she was looking for. And this Indian bald headed dude who may be her manager was rude as hell too! These people literally talk as if think they are Gods, yet they work in the customer service field to help and assist people, yet treat people with soooo disrespect. Even their security guard was rude to my husband whom was in the bathroom during an announcement about doors closing and he wanted to grab something for our baby, asked if he would let him back in since they were now flowing into their closing hours, the Indian looking security guard laughed at my husband. My husband asked him what was so funny and was confused why he was laughing in my husbands face. When my husband asked him “what’s so funny? I don’t understand why your laughing” the security guard stopped laughing and walked away. Rather letting him know “unfortunately we have a no open door policy during closed office hours” like a proper person would say. What is wrong with majority of the people who work here? Honestly, they need to scrub out third crappy employees or do an employees satisfaction survey to shape these people up, they all seem to hate people and their job. They all seem miserable.

Rubina Madni

What I love about Virginia is our government simply *works* and the Virginia DMV at Tysons Corner is a shining example of our government working well. This location is always efficiently run with knowledgeable staff. I'm grateful for this public resource.

Sana I

Idk why they hire people who don't want to work. S. Yi refused to complete our application despite the fact we had all paperwork as requested and got an approval email from dmv earlier. When told about the email his response was a snarky "congratulations". He kept making mistakes, making us wait there for 1.5 hrs at the window. And let's not even mention his attitude, literally throwing papers at us, extremely rude, and rolling his eyes at us when I asked just one question to clarify something. Hire better people.